Privacy Policy

Who We Are

2950 Ltd provides managed call handling and AI-assisted enquiry services to UK small businesses. Contact us: [email protected]

Data We Collect

When you use our service we may collect:

• Name, phone number and email address
• Business name and nature of enquiry
• Call recordings (with prior notice)
• Technical data — IP address and browser type

How We Use Your Data

We use your data to respond to enquiries, deliver our managed service, and improve our AI handling. We do not send marketing without your consent.

Legal Basis

Processing is based on legitimate interests, contract performance, and — where required — explicit consent.

Data Retention

We retain data only as long as necessary. Call recordings are held for a maximum of 90 days unless otherwise requested.

Sharing Your Data

We do not sell your data. Trusted sub-processors operate under data processing agreements.

Your Rights

Under UK GDPR you have the right to access, correct, delete, restrict or port your personal data. Email us at [email protected].

Cookies

Our website uses essential cookies only. No advertising or tracking cookies without your consent.

Changes

We may update this policy. The date above reflects the latest revision.

Complaints

Contact us first at [email protected]. You may also complain to the ICO at ico.org.uk.