Terms and Conditions
Last updated: 29 March 2026
These Terms and Conditions apply to your use of this website and to enquiries made through it.
If you purchase services from 2950 Ltd, additional service-specific terms, onboarding details, and pricing may apply.
1. Who we are
This website is operated by 2950 Ltd.
Registered office:
Company number: [insert company number]
Registered in: England
In these terms, “we”, “us” and “our” mean 2950 Ltd. “You” and “your” mean the person or business using this website.
2. Business use only
This website and the services described on it are intended primarily for businesses, business owners, and professional users.
By using this website, you confirm that you are using it in a business or professional capacity and not as a consumer buying for wholly personal use.
3. About this website
This website is intended to provide general information about 2950 Ltd, our managed AI agent services, website chat, AI-assisted enquiry handling, and related systems.
Content on this website is for general information only. It is not legal, financial, technical, or business advice, and it should not be relied on as the sole basis for any decision.
We may update, change, suspend, or remove any part of the website or its content at any time without notice.
4. Use of the website
You agree to use this website only for lawful purposes.
You must not:
misuse the website
attempt to gain unauthorised access to the website, hosting environment, or connected systems
introduce viruses, malicious code, or harmful material
interfere with the operation or security of the website
use the website in a way that is fraudulent, abusive, defamatory, unlawful, or harmful to us or others
We may restrict or block access to the website if we believe these terms have been breached.
5. AI-assisted features
This website may include AI-assisted chat, automated responses, AI-supported call handling, or similar tools.
These features are provided to help answer common questions, capture enquiry details, and guide users to the next appropriate step.
AI-generated responses may not always be complete, accurate, or suitable for your exact situation. Where a matter requires tailored advice, commercial judgement, or confirmation, you should request human follow-up.
You should not submit confidential, sensitive, or special category personal data through website chat or forms unless it is genuinely necessary and appropriate to do so.
6. Enquiries, forms, chat and calls
If you contact us through a form, chatbot, phone line, email, or other method on this website, you confirm that the information you provide is accurate and not misleading.
We may use the information you submit to:
respond to your enquiry
assess whether our services may be suitable for you
contact you about the enquiry
keep records of business communications
improve our systems and service delivery
Our handling of personal information is explained in our Privacy Policy.
Submitting an enquiry does not create a contract for services and does not guarantee acceptance, onboarding, availability, or any particular outcome.
7. Services and pricing
Any description of services, features, pricing, or availability on this website is subject to change.
Unless we expressly state otherwise in writing:
website content is an invitation to enquire and not a binding offer
service scope may vary depending on your business, use case, integrations, and onboarding needs
timelines are estimates only
no particular commercial result is guaranteed
If you purchase a service from us, the agreed scope, pricing, payment terms, onboarding terms, and cancellation or notice terms will be those confirmed at the point of sale or in a separate service agreement.
8. Payments and subscriptions
Where a monthly price is shown on this website, it refers to the recurring fee for the relevant service unless stated otherwise.
Any setup fees, onboarding charges, usage charges, integration costs, third-party software fees, call charges, messaging costs, or add-ons will only apply where stated or separately agreed.
We may suspend or withdraw services for non-payment, failed payment collection, misuse, or material breach of agreed terms.
9. No guarantee of uninterrupted availability
We do not guarantee that this website, chatbot, AI features, phone lines, or any linked services will always be available, uninterrupted, secure, or error-free.
Temporary downtime, maintenance, third-party outages, telecoms issues, platform limitations, and technical faults may affect availability.
10. Intellectual property
Unless otherwise stated, all intellectual property rights in this website and its content, including text, branding, layout, graphics, copy, and service materials, are owned by or licensed to 2950 Ltd.
You may view and use the website for your own internal business purposes only.
You must not copy, reproduce, republish, distribute, modify, scrape, or commercially exploit any part of this website without our prior written permission.
11. Links to third-party sites and platforms
This website may contain links to third-party websites, tools, or services.
We do not control those third-party sites and are not responsible for their content, security, availability, or terms.
A link does not imply endorsement.
12. Limitation of liability
To the fullest extent permitted by law, we exclude all implied terms, warranties, representations, and conditions relating to this website and its content.
We are not liable for any loss arising from:
use of, or inability to use, this website
reliance on website content, chatbot replies, or AI-assisted outputs
loss of profits, revenue, business, contracts, opportunity, goodwill, or reputation
loss or corruption of data
indirect or consequential loss
Nothing in these terms excludes or limits liability for:
fraud or fraudulent misrepresentation
death or personal injury caused by negligence
any liability that cannot lawfully be excluded
13. Confidentiality
Information submitted through this website should not be treated as legally privileged or automatically confidential.
If you need to share confidential commercial information, please ask for a suitable human contact route first.
14. Privacy and cookies
Our Privacy Policy explains how we collect, use, and protect personal information.
If this website uses cookies or similar technologies, details will be set out in our Privacy Policy or cookie notice.
15. Changes to these terms
We may update these Terms and Conditions from time to time.
The latest version will always appear on this page, with the updated date shown at the top.
By continuing to use the website after changes are posted, you accept the updated terms.
16. Governing law
These Terms and Conditions are governed by the law of England.
Any dispute arising in connection with these terms or this website will be subject to the exclusive jurisdiction of the English courts, unless mandatory law requires otherwise.
17. Contact us
If you have questions about these Terms and Conditions, contact:
2950 Ltd via the contact form